Our commitment to your privacy
This policy describes how Kapoor Family Counseling & Consulting Inc. ("we," "our") handles information collected through drsmitakapoor.com. Privacy is not a formality in a therapy practice; it is part of the care itself.
Information you choose to share
This website does not require you to create an account or submit personal information to browse. You may choose to contact us by phone, by email, or through our secure client portal. If you email us, we receive your email address and whatever you include in your message. Please remember that standard email is not a secure channel: use it for scheduling questions only, and do not include clinical or health details.
Appointment requests and clinical intake happen through a secure, HIPAA-compliant client portal operated by our practice management provider, not through this website. Information you submit in the portal is protected health information and is governed by our Notice of Privacy Practices, which is provided to all clients at intake.
Information collected automatically
Like most websites, our hosting provider keeps standard server logs, which may include your IP address, browser type, the pages you visit, and the time of your visit. We use this information only to keep the site working and secure.
This site loads fonts from Google Fonts, which means your browser sends a request to Google's servers when a page loads. This site does not use advertising trackers, and we do not sell or rent any visitor information.
Cookies
This website does not set cookies for advertising or cross-site tracking. Third-party services linked from this site, such as our client portal or Psychology Today, have their own cookie practices and privacy policies, which we encourage you to review.
Your health information
Clinical records, session content, and anything you share within the therapeutic relationship are protected health information under HIPAA and applicable state law. That information is never collected through this public website, and it is governed by the Notice of Privacy Practices you receive as a client, not by this policy.
Children's privacy
This website is intended for adults. We do not knowingly collect personal information from children through this site.
Your choices and rights
You may contact us at any time to ask what information we hold about you from website interactions, or to ask that it be corrected or deleted. Residents of certain states, including California, may have additional privacy rights under state law.
Changes to this policy
If this policy changes, the updated version will be posted on this page with a new effective date.
Contact
Kapoor Family Counseling & Consulting Inc.
Phone: (626) 344-0536
Email: drsmitalmft@gmail.com (scheduling questions only; email is not secure)